In their own words

Big Blue Bus

"I really appreciate the pep talk and advice Teri gave me prior to my recent recruitment ordeal, and of course, I appreciate all the training, coaching, lessons, insights, observations, reminders, feedback, encouragement, challenges, feedback, and help you and Erin have



Transportation & Public Agencies

Insight Strategies transit specific information


Insight Strategies is a global company specializing in performance improvement. We help our clients achieve measurable and sustainable results.

With twenty plus years of transportation management expertise, thousands of on-site consulting hours, and hundreds of executive leadership development training sessions within the busiest urban centers to smaller regional agencies, Insight Strategies answers the question of why some agencies execute with excellence while others falter. High-performing agencies share common traits; a daily emphasis on culture and execution, a plan to get and stay there, and well trained and motivated people to help them along the way.

This is where we come in.

We have helped the transportation and public agencies you see above through our practical strategies, trusted collaboration, and firm commitment to their success. Can we be of service?


How We Help

ISI Logo

Transit organizations perform at their best when strategies, direction, objectives and goals are clear and aligned; when processes are employed to drive effectiveness, accountabilities and support the strategies; and when the right people are in the right positions to execute on its mission and stated goals.

Culture is the soil that the other three components grow in. The culture must propagate the healthy execution of all three components. Ensuring these components are maximized and aligned, result in an organization’s ultimate success.

Some have a part of each or are proficient in one or the other. At Insight Strategies we've learned that without all three operating at peak effectiveness, your agency, team or even workgroup cannot realize its fullest potential.

Contact Insight Strategies

Our Services

  • Building a leadership pipeline (Succession Planning)
  • Business Writing
  • Change Management and Leadership
  • Communications Skills / Public Speaking
  • Culture Change
  • Curriculum Design, Development and Implementation
  • Customer Service
  • Ethics and Compliance
  • Executive/Board retreats, workshops
  • First Time Manager / Supervisor Skills Training

Contact Insight Strategies

  • Goal Attaining and Accountabilities
  • Management and Readiness Assessments
  • Mid Manager Development and Skill Building
  • Organization Communications and Strategic Narrative
  • Performance Management
  • Process Mapping and Improvement
  • Process and Procedure Manual Writing
  • Senior Executive Coaching / Group Training
  • Strategic Plans / Planning / Thinking
  • Team Building and Alignment

Request a Free Consultation


Insight pursued deliberate strategies to orient everyone in the two units toward a single mission and a set of readily-achievable goals.

Paul Taylor
Los Angeles County Metropolitan Transportation Authority

They are intuitive and have the expertise necessary to pull together a multi-disciplinary group of professionals

David Armijo
General Manager
AC Transit

Insight Strategies has transformed the Eno Center for Transportation's transit Senior Leader and mid- manager program

Alex Bond
AICP, Director
Center for Transportation Leadership , Eno Center for Transportation

I would recommend Insight Strategies to any organization for their unique perspective and understanding of business needs.

Vicki Wells
Vice President

Their unmatched knowledge and effective methods have truly helped this organization reach its full potential. Thank you Insight Strategies for a job well done!

Shelly Verrinde
rExecutive Director

I appreciate all the training, coaching, feedback, lessons, insights, observations, reminders, feedback, encouragement.

Joe Stitcher
Deputy Director

Thank you so much for your amazing leadership and skillful guidance today!

Jenny Larios
Executive Director
WTS Orange County

ISI role was (crucial) in moving Metro's Bus Operations towards the next level of workforce development.

Carolyn Flowers(Former)

I personally want to thank Teri and her team for their tenacity, dedication, expertise and collaboration on this important effort.

Rolando Cruz
Vice President & COO

I think you are like a secret weapon at times.

Beth McCormick
GM of Transit Orange County Transportation Authority

Thank you for all your patience, mentorship, and coaching throughout this past year.

Paddy Goug
Executive Director of Human Resources & Organizational Development
Orange County Transportation Authority

I would recommend ISI to any transit organization for their unique perspective and understanding of the transit world.

Vicki Wells VP of HROD MV

I am extremely satisfied with Kevin and the Insight Strategies team.

Allan Pollock
Director of Transportation
Montebello Bus Lines

You all clearly know what you're doing and I am sure it reflected well in Eno.

Robert Puentes
Eno Center for Transportation

You have been really instrumental in our journey.

Kenneth McDonald
President and CEO
Long Beach Transit

What I've Learned

John Catoe Jr Transit CEOJohn Catoe, JR

The former general manager of the Washington Metropolitan Area Transit Authority shares his perspectives on leadership, engagement, and company culture.

Kenneth McDonald Long Beach Transit CEOKenneth McDonald

The CEO of California's Long Beach Transit shares his views on the challenges facing transit leaders and lessons we can all learn from.