What Insight Strategies does for your company

In their own words


"Thank you for the coaching tips. They prove I am not too old to learn."
- John Catoe, General Manager, Washington Metropolitan Area Transit Authority

Customer Service

“I just wanted to say thank you so much for putting together yesterday’s workshop for us. It was excellent and exceeded all expectations. I have been to my fair share of customer service trainings and I can honestly say this one far surpassed them all. Mr. Catlin was a wealth of knowledge and the suggestions he offered were not only good for customer service, but good people skills in general that everyone in the organization could use and implement.”

Amber Gregg, Associate Planner
City of San Clemente