In their own words
“I think you are like a secret weapon at times and I know you have helped (us) better develop (our) strategic skills.”
- Beth McCormick, GM of Transit, Orange County Transportation Authority
"I wish to take this opportunity to thank you for all
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Performance Management
Many of you might think Performance Management focuses on writing and delivering Performance Reviews, and ISI would say, “Think again!”
Performance Management is the core of what a manager should be doing on a day in and day out basis. It is a continuous process that takes place throughout the year and Performance Reviews are only a small but important aspect of managing your employees. ISI’s Performance Management Process (PMP) allows you to get clear about expectations, performance goals, career aspirations, development plans and follow up. ISI’s PMP provides you with opportunities to engage with your employees and address issues such as talent retention, dealing with difficult employees, delivering coaching and feedback, and of course, performance reviews. ISI’s process equips managers with the tools, materials and skills to be engaged with their employee’s performance year round… if you’re engaged with your employees, then you will notice if they start to disengage!