In their own words

testimonial-OCTA

“I think you are like a secret weapon at times and I know you have helped (us) better develop (our) strategic skills.”
- Beth McCormick, GM of Transit, Orange County Transportation Authority

"I wish to take this opportunity to thank you for all

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“We at AC Transit had Teri Fisher work closely with the management team to develop our cores goals and to roll these out to members of the management team in the organization. This was a fruitful exercise that allowed us to focus on what the agency is really about and Teri’s guidance through this exercise was invaluable. Additionally, her work with management staff to explain the goals and obtain buy in was challenging but she was able to generate enthusiasm and commitment through this process.”
- Tom Prescott – Acting Chief Administrative Services Officer, AC Transit


 FirstTransit transit

“I believe I can speak for others in saying how much we appreciate your preparation, teaching, and facilitation during the two and one half day sessions. I have witnessed the positive results already.”
- Chuck Barnes – Director of Business Development, First Transit Inc.


 City of Burbank transit2

“We had extremely high attendance numbers and received amazing feedback on the leadership sessions. My Management group was blown away. I asked you to motivate and inspire and your speech delivered, thank you.”
- Yvette Ulloa, City of Burbank


 Montebello transit

”Kevin has a great ability to "connect" with people. He was able to get team members to open up and deal with difficult issues. We are now moving forward as an organization. I am extremely satisfied with Kevin and the Insight Strategies team."
- Allan Pollock, Director of Transportation, Montebello Bus Lines


 Octa transit

"I wish to take this opportunity to thank you for all your patience, mentorship, and coaching throughout this past year. I very much respect your efforts and I'm grateful for your continued efforts toward making me a better leader and OCTA a better organization. Beyond that, I am thankful for your friendship!"
- Paddy Gough, Executive Director of Human Resources & Organizational Development


 Octa transit

“I think you are like a secret weapon at times and I know you have helped (us) better develop (our) strategic skills.”
-Beth McCormick, GM of Transit, Orange County Transportation Authority


 MV transit 1

“Over the years, Insight Strategies has been an important part of MV’s efforts for developing its leaders. I would recommend Insight Strategies to any organization for their unique perspective and understanding of business needs.”
- Vicki Wells, VP of HROD at MV


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“I have utilized Insight Strategies, Inc., in my strategic planning effort at Los Angeles County Metropolitan Transportation Authority (LACMTA), the Transportation Corridors Agency, Hillsborough Area Regional Transit Authority (HART) and now at AC Transit. They are intuitive and have the expertise necessary to pull together a multi-disciplinary group of professionals in the development of a strategic initiative and drive performance management throughout the organization.”
- David Armijo - General Manager, AC Transit


 access

“Insight Strategies has worked extensively with Access Services on numerous fronts, specifically related to Succession Planning, Strategy Development, Team Alignment and Goal Execution, and Leadership Training. The results have been nothing short of outstanding. Not only do the consultants consistently perform well in communicating their material, but their data and information are always relevant to the needs of our organization! Their unmatched knowledge and effective methods have truly helped this organization reach its full potential. Thank you Insight Strategies for a job well done!”
- Shelly Verrinder, Executive Director


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"Over the past year, the SCRTTC has worked with Teri Fisher from Insight Strategies and her team, to develop its first ever 5 Year Strategic Plan. An important part of the process was to assess the SCRTTC’s current state, relative to its training programs and organizational effectiveness, as a whole. Teri conducted a SWOT Analysis and Needs Assessment that illuminated the necessary changes in the consortium’s course offerings, approaches, curriculum, instructor quality, and how it measures training effectiveness. The assessment also uncovered gaps in perception between the Board and the SCRTTC’s member base, as well as training usage by users and non-users of the Consortium’s services. Through these assessments the SCRTTC was able to develop strategies to address the issues and opportunities and incorporate them into the Strategic Plan. I personally want to thank Teri and her team for their tenacity, dedication, expertise and collaboration on this important effort. It was a joy working with you all.”
- Rolando Cruz, Vice President and COO of the SCRTTC


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“ISI was instrumental in transitioning my management and team realignment. As these issues were tackled, ISI supported the team in building our goals and work plans to position us to launch our efforts for the current fiscal year. The efforts on the team alignment issues have led us to more analysis of our future needs to sustain the organization. ISI role was (critical) in moving Metro’s Bus Operations towards the next level of workforce development.”
- Carolyn Flowers – (Former) COO, Metro


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“On behalf of the WTS-OC board of directors thank you so much for your amazing leadership and skillful guidance today! Your strategic planning workshop has really helped reset our minds and we look forward to an even more amazing year as we grow our chapter and serve women in transportation.”
- Jenny Larios, Executive Director – WTS Orange County


 Big Blue Bus Transit2

“I really appreciate the advice (Insight) gave me prior to my recent recruitment ordeal, and of course, I appreciate all the training, coaching, feedback, lessons, insights, observations, reminders, feedback, encouragement, challenges, feedback, and help you and Erin have provided me (us) over the last several years that have enabled me to take on this challenge.”
- Joe Stitcher, Deputy Director


 MV transit 1

“During MV Transportation’s (MV’s) 3-year partnership with Insight Strategies (ISI), there are three primary areas with which ISI provided invaluable service and support- conducting a comprehensive training assessment and audit of MV’s training program (MVU), revamping MVU and its approach to learning and development and developing and delivering key training to MV employees (Performance Management, GM Leadership Excellence, Selection for Success—Recruiting & Interviewing). Over the years, ISI has been an important part of MV’s efforts for developing its leaders. I would recommend ISI to any transit organization for their unique perspective and understanding of the transit world.”
- Vicki Wells, VP of HROD at MV


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“Kevin, Thank you for your training. I have to admit that it’s been quite some time since I received leadership training. Many of us discussed how much we felt vested in the process. That really is a testament to your style as well. You were engaging, pragmatic, and diligent. Perceptually, you seemed as vested in our success as I felt. Cheers to you and I bet that you are probably already at another property, MV perhaps, training others. You are one hell of a trainer and I hope AC continues its contract with IS as we move forward. If the rest of your staff is anything like you, then you’ve got a pretty damn good company. Great job.”
- Michael Flocchini – AC Transit Training and Education Manager


 LBT transit

“You have been really instrumental in our journey and our accomplishment in performance management at LBT. You have truly assisted me to accomplish my goals as the leader of the organization.”
- Kenneth McDonald – President and CEO, Long Beach Transit


 FTA transit2

“The momentum from your workshop with FTA’s leadership team carried forward into the next two days of our meeting – and provided insight that will benefit us in the future. Thank you for working with us!”
- Matthew J. Welbes, Executive Director – Federal Transit Administration


 ENO transit2

"The course provides direct insight into the obligations, expectations, and competencies needed from a transit executive from the mouths from the most dynamic leaders in the industry. The camaraderie built among the classmates is unparalleled, as everyone in the room is a leader and a technical expert. It provides a safe environment for real conversations about the individual, the organizations they are part of, in the industry as a whole."
- Anonymous, Eno Transit Senior Executive


 ENO transit2

"I thought the course was outstanding"
- Anonymous, Eno Transit Senior Executive


 ENO transit2

"Eno provided me with the vision to see the world of "transit" through a different lens, other than my traditional lens (security) and/or my personal comfort zone. Eno challenged me to think on an organizational level vs. in another context. "
- Anonymous, Eno Transit Senior Executive


 ENO transit2

"I thought the course was excellent."
- Anonymous, Eno Transit Senior Executive


 ENO transit2

"It was refreshing to participate in a training program that was truly transformative. There are so many positive things I can say about coarse from the content and speakers to the 360 feedback. I would encourage anyone thinking about participating to go for it. It’s worth spending a week with such a high level of transit professionals."
- Anonymous, Eno Transit Senior Executive


 ENO transit2

"It would be great to get back together with the group again. Good luck on finding a time when everyone can attend!"
- Anonymous, Eno Transit Senior Executive


 ENO transit2

"The TSE Eno class was excellent! It was a great opportunity to learn about leadership at the highest level, and from different perspectives. Top leaders and mangers in the transit industry shared their experience and knowledge. Participants were able to connect and interact in smaller groups, and build professional relationships with their peers. Instructors and speakers were highly professional and knowledgeable in their area of expertise."
- Anonymous, Eno Transit Senior Executive


 ENO transit2

"I have attended several leadership and professional development seminars thought out my career. All of them have been beneficial however; none broadened my perspective and desire to be a GM/CEO more than the Eno Transit Senior Executive program. I walked away with candid advice from highly experienced Transit Industry Leaders, new friendships and an extended network of professionals. The Eno Staff, Insight Strategies and top notch Speakers truly delivered an extraordinary experience and certainly reinforced my commitment to the Public Transit Industry."
- Anonymous, Eno Transit Senior Executive


 ENO transit2

"The ENO Transit Executive Leadership training has broadened my perspective of my constituents, peers and people in general. The training has given me a better understanding of what general managers are faced with in today’s transit agencies and moreover it provided me with the tools and the foundation to build upon while enhancing my leaderships skills and style. The instructors and speakers are passionate about helping the audience understand the concepts and material that are being presented. The atmosphere is great and I believe having the course in Washington DC was a home run. To be honest I had never heard of the course and I was somewhat skeptical but immediately felt welcomed and knew it was a top-notch training seminar!"
- Anonymous, Eno Transit Senior Executive


 ENO transit2

“I thought today was a really interesting, substantive, and professionally-run session. You all clearly know what you're doing and I am sure it reflected well in Eno.”
- Robert Puentes, Eno Center for Transportation CEO


 ENO transit2

“Insight Strategies has transformed the Eno Center for Transportation's transit Senior Leader and mid-manager program and positioned it for growth in the coming years. Insight focuses on developing concrete skills, which allows our students to have an immediate impact on their home organizations. Building leaders—versus just managers—lies at the heart of the Insight team’s philosophy. I highly recommend the Insight Strategies team for any training or strategic management projects in the transit industry."
- Alex Bond, AICP, Director, Center for Transportation Leadership , Eno Center for Transportation


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“LACMTA and LASD have been attempting to unify two parts of our organization under a single, new structure in order to be more efficient and customer-focused. It is crucial that the two units collaborate and communicate in ways they have never done. Insight pursued deliberate strategies to orient everyone in the two units toward a single mission and a set of readily-achievable goals. The performance (and the morale) of the two units is better than it has ever been thanks to the Insight-led efforts.”
- Paul Taylor, DCEO, Los Angeles County Metropolitan Transportation Authority