| The
County Connection
Services
Provided:
Leadership,
Team and Conflict Resolution
Training
Medium:
Classroom, one-on-one
coaching
Description
of work:
Two
year contract Providing Leadership, Team and Conflict Resolution
training to all levels of Operations Management with goals of resolving
conflict between management levels, improving morale and improving
team and internal customer service.
Client
Testimonial:
On
a pre/post employee survey addressing internal customer service,
morale and recognition improved their average rating from 2.7 to
3.6, or +25% (on a scale of 1 to 5).
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