| Citifinancial
Services
Provided:
Leadership,
Influence, Negotiation, and Sales
Training
Medium:
Classroom, corporate
retreat and on-line coaching and follow-through.
Description
of work:
Designed
and conducted a one-year training program, "Making the Coaching
Connection" for Citifinancial. The goals of the program were
to increase sales by improving Regional and District Sales Managers'
ability to set goals, provide feedback, listen, build relationships,
motivate, coach and develop the Citifinancial Branch Employees.
A web-based follow-through management system (Friday5s®) was
used to increase the impact of the program by keeping Regional Managers
focused and collectively working towards key business objectives,
while the VP of Sales, District Managers and ISI all utilized (MondayManager®);
an adjunct management tool to (Friday5s®) to track and coach
the participants on-line.
Client
Testimonial:
“{Kevin}
impressed me a great deal by really learning our business; I was
confident that his advice and training applied to us. Your passion
for your work and your commitment to delivering value exceeded my
expectations.”
-Jim
Poe, Executive Vice President, Sales Division, Citifinancial
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